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  • Customer ServiceExcellence Training

This dynamic, interactive and engaging workshop has been designed to prepare individuals with the skills and tools to create memorable service experiences resulting in customer loyalty and successful customer-centric organizations.

Objective

To develop awareness about the importance of service and to create service skills for the delivery of consistent and excellent customer service.

Who Should Attend

Front-line employees; supervisors; managers

Benefits to Your Business

This unique training will help create a consistent service standard and culture within your company; provide your employees with behaviour guidelines, standards, and service processes to build customer loyalty.